#194: How Clackamas CC Protected 10,000 Students + [Case Study] Texas A&M's Digital Transformation with Omnissa
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Featuring:
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Saby Waraich, CIO/CISO, Clackamas Community College
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Wayne Bridges, Senior Solutions Engineer, Omnissa
What You’ll Learn:
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How Clackamas CC executed a 72-hour ransomware response protecting 10,000 students using out-of-band communication and multi-agency coordination
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How Texas A&M transformed their digital experience from 15+ logins to a unified portal while preserving school-specific branding
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The CARES framework (Communication, Adapt, Relationships, Empowerment, Stay Calm) for leading through complex transformations and crises
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Strategies for using AI to enhance IT support through automated ticket analysis and phishing detection
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The Purple Cow leadership approach for building positive team culture in higher education IT
Timestamps
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(03:00) The CARES Framework Origins
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(05:00) Ransomware Response at Clackamas CC
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(08:00) Texas A&M's Digital Experience Transformation
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(12:00) Purple Cow Leadership Framework
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(16:00) Digital Branding in Higher Education
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(21:00) AI Initiatives in Higher Ed IT
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(26:32) "Big Fan of Andrea Bollinger, Vice Provost and CIO, Oregon State University"
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