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Featuring:
- Will Smith, Chief of Staff at City of Seattle IT
What You’ll Learn:
- How Seattle IT revolutionized HR by embedding dedicated business partners within each department, transforming traditional personnel management into strategic partnerships that understand both technical operations and business goals
- The critical intersection of organizational psychology and tech leadership, through Will’s doctoral research on how growth mindset principles drive successful cultural transformation in IT organizations
- Seattle IT's innovative "from-to state" framework for cultural change, creating systematic pathways from fixed to growth mindset and empowering teams with clear decision-making abilities
- The power of intentional culture-building in IT organizations, demonstrated through Seattle IT's focus on psychological safety and creating spaces where all perspectives are valued
- How modern HR leadership drives organizational success by understanding both human capital and technical operations, illustrated through Seattle IT's transformation from a traditional personnel office to a strategic business partner
Timestamps:
- (01:00) Will Smith: From HR Expert to Chief of Staff at Seattle IT
- (03:00) Personal Background and Family Values
- (04:00) Educational Journey: Bridging IT, Law, and Organizational Psychology
- (07:00) Understanding the 'Why' in Organizations
- (09:00) Growth Mindset: Foundation for Organizational Change
- (11:00) Revolutionizing HR: The Business Partner Model
- (14:00) Creating Intentional Culture and Psychological Safety
- (17:00) Managing Conflict Through Relationship Building
- (19:00) Leading Change: Hybrid Work Transformation
- (21:00) Seattle IT Learning Conference: Culture in Action
- (23:00) Closing Thoughts and Show Information
3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.
📧 Interested? Email Joe at joe@techtables.com
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