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Featuring:
- Michal Perlstein, Senior Manager of Digital Engagement, City of Seattle IT
- Michelle Ringgold, User Experience Team Lead, City of Seattle IT
- Dennis McCoy, Product Management Team Supervisor, City of Seattle IT
- Jeff Beckstrom, Development Team Manager for Digital Engagement, City of Seattle IT
What You’ll Learn:
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How Seattle's digital engagement team manages web content, blogs, and newsletters while overseeing digital policies and design requirements
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Why user testing and feedback were crucial in developing the city's major event pages for winter weather, heat, smoke, and flooding
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The importance of "evergreen" content in emergency preparedness communications
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How Seattle IT has prepared for WCAG 2.1 accessibility compliance over the past 6-7 years
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The challenges and opportunities of implementing AI and cloud solutions in government digital services
Timestamps
(00:52) Team Introductions and Roles(03:45) Building the Digital Engagement Team
(05:48) Implementing UX in Government
(09:10) Major Event Pages Development
(14:15) User Testing and Feedback
(19:20) Public Sector Product Management
(23:42) Cross-Department Collaboration
(28:15) Digital Accessibility Implementation
(31:00) Future Challenges and AI Opportunities
Whenever you’re ready, there are 3 ways you can connect with TechTables:
1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.
Join now: https://www.techtables.com/
2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.
Learn more: https://techtables.com/collaboratory
3. 🤝 The Better Together Series: a virtual podcast series where TechTables partners with leading CXOs and vendor partners for candid conversations that showcase real-world solutions, spark innovation, and drive industry action.
📧 Interested? Email Joe at joe@techtables.com
Subscribe to the Newsletter
Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.
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