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#186: From SCARE to CARES: Transforming IT Culture

A Framework for Building Inclusive Digital Change Leadership

FEATURING:

IN THIS EPISODE, YOU'LL LEARN:

  • How the SCARE to CARES framework addresses digital transformations, noting that 84% fail, with 52% due to communication issues

  • Practical strategies for managing Seattle IT's transition to 3-day office mandates, including listening sessions, drop-in hours, and employee assistance programs

  • How military-style "mission over self" leadership principles can foster employee buy-in while maintaining empathy

  • Why shifting from negative mindsets (with 80-85% of daily 70,000 thoughts being negative) is crucial for effective leadership

  • The importance of developing "power skills" (formerly called "soft skills") in the workplace

TIMESTAMPS:

  • (00:00) Intro

  • (02:00) Guest Introductions

  • (02:58) SCARE to CARES Framework

  • (05:48) Protected Classes in Tech Policy

  • (06:57) Managing Return-to-Office Transition

  • (09:00) Military Leadership Principles

  • (20:44) Purple Cow Leadership Concept

  • (24:58) Balancing Unity with Equity

  • (31:22) IQ, EQ, and PQ in Leadership

  • (33:45) Closing Thoughts

LINKS MENTIONED:


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PARTNERS

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CXOs Only: Exclusive Collaboratory CXO Resource

Leader Guide for Episode #186

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TechTables
The Public Sector Show by TechTables
The Podcast and Community for Public Sector CIOs and CISOs.
Welcome to the The Public Sector Show by TechTables, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders.
Through interviews, speaking engagements, and live podcast tour events, we unite public sector CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape.